Product Warranty


SAPHA WATER VENDING, LLC (SWV) warrants this machine, manufactured by it, to be free from defects in material or workmanship under normal use. Our obligation under this, warranty is to the original purchaser only, and is limited to making good at our factory any part or parts that have failed within one (1) year after delivery of such product to the Original purchaser. The product will be returned to us or to our authorized dealer or distributor from whom Purchased with all transportation charges prepaid to our factory, and which our examination shall disclose to our satisfaction to have been defective.

You are REQUIRED to have a Return Merchandise Authorization Number (RMA) to obtain service. Please email to obtain an RMA number.

The warranty only covers failures due to defects in materials and workmanship which occur during normal commercial use.  This warranty does not cover damage which occurs in return shipment, or failures which are caused by products not supplied by the warrantor, damage due to the mineral build up, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, improper insertion of consumables, set-up adjustments, maladjustment of consumer controls, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply or service by anyone other than a SWV authorized repair facility, or damage attributable to acts of God.

Limits and Exclusions:
Repair and/or replacement will be at the final discretion of SWV Technical Department.  SWV reserves the right to make changes to improvements in its products without notice and without obligation and without being required to make corresponding changes or improvements in products heretofore manufactured or sold. 

This warranty does not extend:
  1. Vandalism, misuse, neglect, accidents, incorrect wiring, improper installation or uses in violation of instructions furnished by us.
  2. Products altered or repaired using sub-standard components, outside of our factory.
  3. Where the serial number of the product has been removed, defaced or changed.
  4. To electrical components, lamps, fuses or circuit breakers.
  5. To accessories not of our own manufacture used with our products.
  6. To filters, lights, and other consumable components.

Any part manufactured by SWV found by us to be defective within the warranty period will be exchanged by SWV, or their authorized dealer or distributor without charge to the owner.

This warranty is in lieu of all warranties expressed or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose, and no representative or person is authorized to assume for us any other liability in connection with the sale of our products.

SWV, reserves the right to make any changes or improvements in its products without notice and without obligation, and without being required to make corresponding changes or improvements in products heretofore manufactured or sold.

Accessories, parts, or components, not of our own manufacture, are specifically excluded from this warranty but may carry their own manufacturer's warranty. Our warranty neither enhances nor limits any other warranty.